About Us

About us

Who we are

Jim's Home Fresh is a segment of Jim's Group founded in 1989. Jim's Group operates in Australia, Canada, New Zealand and the United Kingdom. It has 56+ divisions and 3800+ franchisees. Jim's Home Fresh is the Jim's Group's entry into the Australian online fresh fruit and grocery market.

Customers can order fresh produce and recipe boxes from the comfort of their own home. We deliver the order directly to our customer's doorstep. We use a supply chain built on our own in-house technology platform. It allows us to get fresh produce from local farms, meat and seafood suppliers and bakeries to customers in Melbourne in optimum time.

We try to fulfill orders with produce sourced from Melbourne's local farms and local artisans to your doorstep. We do pick premium quality produce which is essentially free from damage and defects and as Mother Nature intends it. We offer exceptional value for your time and money. Please read more in our 'Why Us?' section.

Why Us?

Jim's Home Fresh belongs to Jim’s Group’s legacy of absolute trust. We pride ourselves on serving the freshest and best quality farm produce. Our guiding principle is our founder’s vision. That is to provide the best customer experience possible. We make fresh, good quality and conveniently-priced produce available to everyone. We are here to pleasantly suprise and delight our customers. A significant amount of the food produced in Australia isn’t sold. It gets wasted. We have taken the initiative to reduce this wastage. We ensure that our local produce stays in the inventory cycle for as little time as possible. We do it using the supply chain system we have developed. We also do our best to save the environment. So, we source our produce in a sustainable and responsible way. Customer's convenience, comfort and ease-of-use are most important to us. This is visible on our 'How it works' page

What our customers say

Browse some of our latest reviews

Emily Mauger

Customer

Fantastic service, fresh fruit and veg, value wise - amazing!!! thank you, making my next order for delivery right now.

Neroli Mitchell

Customer

The quality of produce in our Jim's Home Fresh deliveries has been amazing! We have been very happy with your service and the efforts you make to fulfil orders. And thank you for accommodating new customers in this very busy time!

Carlo Raniolo

Customer

Good quality food very fresh good selection especially give current situation and service delivered as promised and communicated highly recommended ..thanks

Taela Laurene

Customer

Fantastic fresh foods! Straight into our hands. Our produce lasted way longer than it would typically from the shops and with all that’s going on it means we can avoid unnecessary travel!

Anna Jean

Customer

My local grocery stores have been pretty empty recently, so I jumped online and found Jim's Home Fresh. The website was user friendly, and had a range of options to choose from. Since ordering, to recieving my delivery, I am beyond happy with Jim's Fresh. The produce was fresh, no damage in transit, and it was a quick and easy process. A great experience, all round. 🙌 🍓🍇🍎🥕🥑🍅 🙌 Will definitely be ordering again.

Belinda Stinten

Customer

Just received my first fruit delivery and was greeted by a lovely man who presented me with lovely fresh fruit and vegetables & a bunch of flowers inside the box. I was already satisfied with the $25 off my first order but that made my day. The fruit and vegetables are so fresh, I'll be reordering again and telling my friends.

Joanne Grossi

Customer

Received my first delivery from Jim's Fresh and I am so impressed with the quality and freshness of the produce. Order online and have the convenience of delivery to your door. Will definitely be ordering again!

Kanika Dhawan Verma

Customer

Received my first order . Thanks for the quick delivery. Product quality is exceptional and everything looks very fresh and hand picked. Looking fwd to order again.

Meet Our Team

Here is our Team to support you

We are here to help, serve, solve and make a positive difference for our customers.

The operations behind Jim's Home Fresh, is backed by through 4 generations of industry knowledge in fresh fruit and vegetables, in Melbourne.
They have a passion to unlock the great tasting produce that Victoria has to offer and have a vision of passing this experience to customers.

Frank Brancatisano

General Manager

Julian Brancatisano

Operations Manager

Shanker Bala

Finance Manager

Rebecca Brooks

Administration Manager